What are remote access tools and why are they important?
Quick Summary
Once the stuff of spy films, accessing a computer remotely is now an everyday reality. Remote access tools make this possible, allowing you to connect to any computer instantly, no matter where you are.
From creating a flexible work environment to resolving technical issues, we look into why they’re essential for business, how to make sure they’re safe and suggest some top options.
What is a remote connection?
A remote connection lets you access and control a computer or network from anywhere using your computer, tablet, or smartphone. Using specialised software to create a virtual link, you can see the remote computer’s screen, use its programmes, and manage files as if you’re sitting in front of it.
What are remote access tools used for?
Remote access tools offer lots of benefits- from IT support to helping teams be more productive, including:
System administration. Remotely manage servers, install software updates, and keep your network up-to-date, healthy and secure.
Technical support. Diagnose and resolve technical issues on your teams’ computers remotely, removing the need for on-site visits and saving time.
Remote monitoring. Monitor systems and processes, even when the office is empty, and stop small issues from becoming bigger problems. It’s especially valuable if your business works 24/7.
Emergency access. Access to crucial data in case of emergencies, like fire, flood or power cuts so your business stays open.
What are the benefits of remote access tools?
Remote access tools can empower your team, cut costs, enhance productivity and attract talent to stay ahead of your competition.
Increased productivity. With greater flexibility, fewer distractions, and improved health, 61% of people say they’re more productive when working away from the office.
Learn more about maintaining productivity with a remote workforce.
Seamless collaboration. Teams can share screens, co-edit documents, and communicate easily in real-time wherever they are, driving creativity and innovation.
Save money. Reduced office space, lower business expenses, and streamlined IT support can potentially save over €11,000 per employee.
Stay safe. Remote desktop software comes equipped with advanced security features like encryption and multi-factor authentication to keep your data safe.
Business continuity. Remote connection ensures your business keeps running smoothly even during unforeseen events or accidents that could close a physical office.
Tap into top talent. Hire the best people from across the globe to expand your talent pool and gain a competitive edge. Check out our guide to onboarding employees remotely too.
Are there any security considerations?
While remote connection offers business benefits, it's essential to protect yourself from cybercrime and risks like unattended devices, unsecured Wi-Fi, and unencrypted files. Think about:
Strong passwords. Use strong, unique passwords to prevent unauthorised access, and change them frequently.
Two-Factor authentication (2FA). Add an extra layer of security with additional verification methods, such as a mobile app or text message.
VPNs. Use Virtual Private Networks (VPNs) to encrypt data and secure connections, reducing the risk of data breaches.
Software updates. Update software and operating systems with the latest security patches to protect against new viruses and malware.
Training. Provide regular cybersecurity training to help staff identify and prevent online attacks.
Contingency planning. Have a solid plan to respond quickly to security incidents, including regular backups, monitoring, and procedures to limit any damage.
What are the best remote access tools?
Choosing the best remote desktop software depends on your specific needs. Think about how many people will use it, the type of work, security requirements, and your budget.
Some popular options include:
TeamViewer. This all-rounder is easy to use, offers strong security, and handles everything from simple remote support to complex collaborations. Perfect for small teams to large enterprises.
AnyDesk. If speed is your top priority, AnyDesk is super quick to connect, making it ideal for those frequent, short remote sessions.
LogMeIn. For businesses that need a full toolbox, LogMeIn offers a wide range of features, from remote access and printing to IT management.
Splashtop. Great for handling high-resolution graphics and multiple monitors, Splashtop’s is a strong choice for designers, engineers, or anyone working in a graphics-intensive role.
Zoho Assist. A cloud-based option that offers a good balance of features and affordability for a cost-effective solution with essential remote support capabilities.
ISL Online. Alongside features for remote support and collaboration, a heavy emphasis on security makes it a solid option if you handle sensitive data.
Thinking about going down the VPN route? Top tools include NordVPN, ExpressVPN and Surfshark.
Find out how to use a remote desktop
Remote access tools are a must for today’s businesses. By understanding their benefits and choosing the right tools and security measures, you can unlock the full potential of flexible working and future-proof your operations.
Like to learn more? Speak to our V-Hub Digital Advisers for 1-2-1 support and find the perfect tool for your business.
