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Benefits of creating hybrid and remote work guidelines

24 Mar 2025
Articles
Remote and Hybrid Working

Quick Summary

Learn why hybrid and remote work guidelines are crucial for your business.
Find out what elements to include in your hybrid work policy, from eligibility to communication to staying secure.

The traditional office walls are coming down, and hybrid and remote work are leading the charge. But to make the most of the benefits they offer you and your team, you need clear guidelines. By covering things like who’s eligible, work hours, communication, and data security, you’ll create a seamless transition, keep everyone on the same page, and unlock the full potential of flexible work.

What are the benefits of hybrid and remote work?

Hybrid work is a win-win for everyone. Your business gains happier employees, reduced costs, and a greater ability to attract top talent. For your team, it offers more flexibility, a better work-life balance, and the freedom to work in ways that maximise productivity.

Here’s more on the benefits of hybrid working.

What a good hybrid and remote work policy includes

Hybrid work blends office and remote work, often based on a set schedule or people’s individual needs. Remote work means working entirely away from the office.

A hybrid work policy template can help tame the chaos of hybrid working. It provides clarity and structure so everyone knows their roles and responsibilities, and makes sure everything stays fair and productive. A good policy should:

  • Keep things clear and organised. A well-defined policy outlines who does what, when, and where, preventing misunderstandings, mistakes and keeps things running smoothly, especially when people are working from multiple locations.

  • Set clear expectations. Set out who’s eligible for hybrid work, working hours, breaks, and how to handle communication and data security. It keeps everyone aligned and working effectively.

  • Maintain strong communication. Staying in touch is key when your team’s spread out. Specifying how and when you’ll communicate – like daily or weekly team meetings, or all-staff town halls – helps everyone stay informed, engaged, and connected, and prevents anyone from feeling isolated.

Discover more on maintaining company culture in a hybrid workplace.

  • Ensure compliance. Laws and regulations can vary depending on where you are. Your policy should include everything from working hours and overtime to data privacy and employee rights, protecting you against legal challenges and creating a fair and consistent workplace.

What should be included in a hybrid work policy?

A good hybrid work policy covers everything that impacts the employee experience, from setting objectives to staying safe online and at home. Here's what to include:

  • Overview and objectives. Lay the groundwork by clearly explaining the policy’s purpose and goals, so everyone understands the big picture.

  • Eligibility criteria. Define who can work remotely and under what conditions. Keep in mind any local regulations about flexible working.

  • Working hours. Set core hours when everyone is expected to be available. Include regular breaks, lunch and a firm cut-off to prevent burnout.

  • Communication protocols. Decide how and when you’ll communicate – whether through video calls, messaging apps, or good old email.

  • Data confidentiality and security. Protect your company date by setting rules for using secure networks, VPNs, passwords and handling sensitive information. There’s more on cybersecurity here.

  • Technology and equipment. Decide who provides computers, software, furniture and any other tools for remote working – and what happens to it if someone leaves.

  • Performance management. Set clear expectations for measuring and managing people’s performance, including regular reviews and feedback.

  • Health and safety. Offer advice on creating a safe and healthy work environment, both at home and in the office.

  • Review and revision. Make sure your policy stays up-to-date. Review it regularly and make changes as needed.

Creating a solid hybrid work policy is key to making flexible working run smoothly. By covering everything from who’s eligible and working hours to data security and performance management, you’ll set clear expectations and help your team thrive in a hybrid workplace.

Want more advice on introducing or supporting hybrid work in your business? Speak to one of our V-Hub Digital Advisers to find out more.

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